Terms of service

TERMS AND CONDITIONS OF SALE

Last updated: 06/05/2025

These Terms and Conditions of Sale (“Terms”) govern all orders placed on the website myglintbot.com, operated by RM ECOM, a simplified joint-stock company  with a share capital of €1,000, registered under number 920244878 at the RCS of Paris, with its head office at 149 Avenue du Maine, 75014 PARIS, France.

By placing an order on myglintbot.com, you confirm that you have read and agree to these Terms.

1. Company Information

Brand Name: GlintBot
Website: https://www.myglintbot.com
Email: support@myglintbot.com
Phone: +44 7458 106071
Company Name: RM ECOM
Head Office: 149 Avenue du Maine, 75014 PARIS, France
VAT Number: FR66920244878

2. Products and Availability

All products offered for sale on myglintbot.com are described as accurately as possible. However, minor variations in color or design may occur depending on your screen settings or supplier updates.

Product availability is updated regularly. In the rare event that an item becomes unavailable after you place an order, we will inform you promptly and offer an alternative or a full refund.

3. Pricing

Prices are listed in GBP (£) and include all applicable taxes unless otherwise stated. Shipping fees are calculated and displayed before final checkout.
We reserve the right to modify our prices at any time, but such changes will not affect confirmed orders.

4. Order Process

To place an order, the customer must:

  • Select one or more products and add them to the cart;

  • Provide accurate billing and delivery information;

  • Choose a payment method and confirm the order.

Once your order is validated and payment has been accepted, you will receive a confirmation email. This confirmation serves as acceptance of the contract between you and GlintBot.

5. Payment

Payments are secured and processed via trusted third-party providers (e.g., Stripe, PayPal, etc.). Accepted methods may include:

  • Credit/Debit Cards

  • PayPal

  • Apple Pay / Google Pay (if available)

Your payment data is never stored by GlintBot.

6. Shipping & Delivery

Average delivery times:

  • UK: 6–8 business days

Shipping delays may occur due to external factors (e.g., customs, logistics). GlintBot cannot be held liable for such delays.

7. Right of Withdrawal / Returns

You have 14 days from the date of receipt to return any product in its original condition for a refund, without penalty. To initiate a return:

  • Contact support@myglintbot.com with your order number;

  • Wait for confirmation and instructions;

  • Ship the product back at your own expense.

Refunds are processed within 7 days after receipt and inspection of the returned product. Shipping fees are non-refundable unless the return is due to a fault or error on our part.

8. Warranty and Liability

Products are covered by the legal warranties applicable in your country.
GlintBot shall not be liable for indirect damages (e.g., loss of income, missed opportunity) resulting from the use or malfunction of its products.

9. Force Majeure

GlintBot shall not be held responsible for any failure or delay in performance caused by circumstances beyond its control (e.g., natural disasters, strikes, supplier failures).

10. Governing Law and Jurisdiction

These Terms are governed by French law. Any dispute arising from the interpretation or execution of these Terms shall fall under the exclusive jurisdiction of the Paris courts, unless otherwise stipulated by applicable consumer laws.